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Board Report
Dear Members,
Your Board of Directors ("Board") is pleased to present the 69th
Annual Report of Life Insurance Corporation of India ("the Corporation" or
"LICI" or "LIC"), together with the audited financial statements for
the year ended March 31, 2026.
Your Corporation continues to deliver strong and consistent financial performance,
underpinned by a robust solvency margin and a well-diversified investment portfolio which
plays a vital role in fostering financial security, strengthening financial literacy, and
advancing financial inclusion, thereby contributing meaningfully to India's Economic
Development. As the largest life insurer in India, the Corporation is widely recognised
for its financial strength, stability, and extensive outreach. Through its comprehensive
suite of life insurance products and services, it effectively addresses the evolving needs
of millions of policyholders across the country.
1. Highlights of Financial Performance:
The highlights of the standalone financial performance of the Corporation for the
financial year under review are presented below:
|
|
|
(Rs. in crore) |
Particulars |
2025-26 |
2024-25 |
Growth (%) |
New business Premium |
|
|
|
First Year Premium |
41,935.30 |
37,025.38 |
13.26 |
Single Premium |
2,18,677.67 |
1,89,760.11 |
15.24 |
Renewal Premium |
2,76,135.59 |
2,62,063.43 |
5.37 |
*Gross Premium |
5,36,748.56 |
4,88,848.92 |
9.80 |
Less: Reinsurance |
(764.34) |
(700.75) |
9.07 |
Net Premium |
5,35,984.22 |
4,88,148.17 |
9.80 |
Investment & Other income |
4,36,929.73 |
3,95,927.98 |
10.36 |
Total Income |
9,72,913.95 |
8,84,076.15 |
10.05 |
Profit after Tax (PAT) |
57,418.55 |
48,151.17 |
19.25 |
*It includes Individual and Group Business premium. Other Key Parameters: *
Particulars |
2025-26 |
2024-25 |
Growth (%) |
Corporation's Annual Premium Equivalent (APE) (Rs. in crore) |
66,961.00 |
56,828.00 |
17.83 |
Assets under Management (Rs. in crore) |
57,29,395.73 |
54,52,296.67 |
5.08 |
Embedded Value (Rs. in crore) |
7,89,185.00 |
7,76,876.00 |
1.58 |
Solvency Margin |
2.35 |
2.11 |
- |
*Solvency margin (within India business) is calculated before considering the proposed
final dividend for the Financial Year
2. Capital and Shareholding:
The Authorised Share Capital of the Corporation is Rs.25,000 crore divided into 2,500
crore shares of Rs.10/- each and the issued, subscribed and paid-up equity share capital
of the Corporation as at March 31, 2026 is Rs.6324,99,77,010 comprising of 632,49,97,701
equity shares of the face value of Rs.10/- each. The Corporation has not issued any fresh
equity shares during the financial year under review.
The Board of Directors of the Corporation in its meeting held on April 13, 2026,
inter-alia, considered and approved the issuance of bonus equity shares in the
proportion of 1:1 subject to the approval of the members of the Corporation, and the same
was approved by the members on May 17, 2026 by way of Postal Ballot. The results of the
postal ballot along with scrutinizers report were declared on May 18, 2026. The Board of
Director in its meeting held on May 21,2026 had delegated the authority to the
Stakeholders' Relationship Committee to approve the allotment of bonus equity shares to
members. Subsequently, the Stakeholders' Relationship Committee of the Board of the
Corporation in its meeting held on June 01, 2026, had allotted 632,49,97,701 fully paid up
bonus equity shares of Rs.10/- each in the proportion of 1:1, i.e., 1 (One) fully paid up
bonus equity share for every 1 (One) fully paid up existing equity share to those members
whose names appeared in the Register of Members / Register of Beneficial Owner as on
record date i.e., May 29, 2026 by capitalizing Rs.6324,99,77,010/- out of the Reserves and
Surplus of the Corporation available as at December 31,2025, in accordance with the
approval received from the members by way of postal ballot on May 17, 2026. The said bonus
equity shares ranked pari passu in all respects with the existing equity shares of
the Corporation.
Consequent to the allotment of bonus shares, the issued, subscribed and paid-up equity
share capital of the Corporation has increased to Rs.12649,99,54,020/- divided into
1264,99,95,402 equity shares of the face value of Rs.10/- each.
3. Dividend and Appropriation:
Dividend
The Board of Directors of your Corporation has recommended a final dividend of Rs.10/-
(100%) per equity share on 1264,99,95,402/- equity shares of Rs.10/- each, for FY 2025-26,
subject to the approval by the members of the Corporation in the 5th Annual
General Meeting. The final dividend on equity shares, if approved by the members, would
involve a cash outflow of Rs.12649.99 crore which translates into a dividend pay-out ratio
of 22.03%.
Pursuant to Regulation 12 of SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015 ("SEBI Listing Regulations" or Listing Regulations"), the
Corporation is mandated to remit all dividend payments through electronic modes only.
Consequently, physical payout options like dividend warrants or demand drafts have been
entirely discontinued.
In terms of Regulation 43A of the SEBI Listing Regulations, the Corporation has
formulated a Dividend Distribution Policy ("Dividend Policy"), which has been
approved by the Board of Directors. The Dividend Policy of the Corporation is also
available on the website of the Corporation and the link to the Dividend policy is
provided in Annexure I' at Page no. 235 of this Annual Report.
Appropriations
Particulars |
FY 2025-26 |
FY 2024-25 |
Profit after Tax (PAT) |
57,418.55 |
48,151.17 |
Appropriations :- |
|
|
Balance at the beginning of the year |
1,20,067.43 |
75,711.26 |
Less: Final Dividend paid for the FY 2024-25 |
(7,590.00) |
(3,795.00) |
Profit carried forward to the Balance Sheet |
1,69,895.98 |
1,20,067.43 |
4. Products:
Your Corporation offers a wide variety of products, which fulfil the needs of different
customer segments of the society. During the financial year 2025-26, the Corporation
introduced a total of Nine (9) new Insurance products. These details are as follows:
S. No. |
Product Name |
Category |
1 |
LIC's Nav Jeevan Shree-Single Premium |
Individual |
2 |
LIC's Nav Jeevan Shree |
Individual |
3 |
LIC's Jan Suraksha |
Individual |
4 |
LIC's Bima Lakshmi |
Individual |
5 |
LIC's Protection Plus |
Individual |
6 |
LIC's Bima Kavach |
Individual |
7 |
LIC's Jeevan Utsav Single Premium |
Individual |
8 |
LIC's Group Term Ease Plan |
Group |
9 |
LIC's Group Benefits Secure Plan |
Group |
The Corporation introduced the following Two (2) new individual riders during the
financial year 2025-26
S. No. Product Name |
Category |
1 LIC's Critical Illness Health Rider |
Individual |
2 LIC's Female Critical Illness Benefit Rider |
Individual |
In addition to launching new products, the Corporation introduced modified versions of
Five (05) existing Individual Products during the financial year 2025-26. These
modifications were undertaken to enhance product features, improve customer value
propositions and align with evolving market needs and regulatory requirements. The
following are the name of the modified products:
S. No. |
Name of Products |
1. |
LIC's New Endowment Plan |
2. |
LIC's Nav Jeevan Shree |
3. |
LIC's New Jeevan Anand |
4. |
LIC's New Jeevan Shanti |
5. |
LIC's Jeevan Akshay - VII |
As at the end of the financial year 2025-26, the Corporation had following product
categories available for sale:
Product Categories |
No. of Products |
Individual Products |
36 |
Group Products |
14 |
Individual and Group Products |
01 |
Individual Riders |
07 |
Group Rider |
01 |
Total Offerings |
59 |
5. Persistency:
High persistency leads to strong customer loyalty and LIC has always been working to
improve the persistency by taking decisive and corrective measures to arrest lapsation of
the polices through various customer contact/loyalty programs, educating the customers the
need for insurance and also the need to keep the policies in force.
To institutionalize this focus, persistency metrics have been integrated into the Key
Performance Indicators (KPIs) and performance-linked incentives across all levels, thereby
ensuring alignment throughout the Corporation.
Persistency for Individual Regular Premium Business by premium and number of policies
is as under:
By Premium:
The 13th month persistency decreased from 74.84% in FY 2024-25 to
74.64% in FY 2025-26, indicating a slight decline of 0.2%.
The 61st month persistency decreased from 63.12% in FY 2024-25 to
59.31% in FY 2025-26, a drop by 3.81%.
By Number of Policies:
The 13th month persistency improved from 64.12% in FY 2024-25 to
64.87% in FY 2025-26 reflecting a modest improvement of 0.75%.
The 61st month persistency decreased from 50.31% in FY 2024-25 to
46.88% in FY 2025-26, indicating a reduction of 3.43%.
6. Research/Strategy and Corporate Planning:
The department conducts regular analysis of developments in the life insurance and
financial sectors to assess its implications for LIC and policyholders. It monitors market
dynamics, emerging business opportunities, and changing customer preferences to provide
strategic insights. Regulatory and legal developments are examined to evaluate any
potential impact on the
Corporation. In collaboration with other departments, the research & strategy team
formulates the Corporation's Five-Year Business Plan, taking into account domestic and
global insurance trends, macroeconomic factors and sensitivity analyses to develop a
robust strategic framework. Business forecasting, benchmark industry best practices and
carry out detailed studies on marketing and advertising trends across insurance products
to support informed decision-making and sustainable growth is also undertaken.
To remain competitive in a dynamic business environment, an assessment of the
Strengths, Weaknesses, Opportunities, and Threats (SWOT) of the Corporation is made and
strategies are worked out accordingly. Planning and Performance Budgeting (PPB) is a key
initiative in this direction. Business Responsibility and Sustainability Report (BRSR)
given its statutory and ESG significance, is collated and got approved from the reasonable
assurance provider by the Corporation.
To monitor developments in the evolving economic landscape, a quarterly e-magazine,
ENVOSCAN, is published. A comprehensive repository of business data in the form of a FACT
BOOK is maintained for the benefit of the user Departments.
7. Customer Relationship Management:
(A) Policy Servicing:
Servicing of policies is one of the most critical elements in the value chain of life
insurance. Your Corporation is actively committed to delivering the highest level of
customer experience to its policyholders.
LIC has strong presence with 2048 Branch offices and 1584 Satellite offices across the
country. Additionally, initiatives such as Anywhere Services' enable customers walk
into any LIC branch and avail services, irrespective of the servicing branch of their
policy. With the widespread network across every corner of the Country, customers enjoy
convenient access to in-person services. Moreover, a strong presence of agents and other
market intermediaries ensures ease of access, prompt assistance, and an enhanced overall
service experience.
Customers can also conveniently access LIC services online through LIC Digital App or
through Customer portal at www.licindia.in. To facilitate seamless online premium
payments, LIC offers a wide range of options including Net Banking, Credit Cards, Debit
Cards, UPI, and e-wallets. Customers may also choose automated payment facilities such as
Auto Debit, e-NACH. In addition to the above, premium is payable digitally through Banks
and Third Party Applications as operating units under Bharat Connect ecosystem using their
payment platform either through "view and pay option" or "register and
pay" (Unified Presentment Management System).
Policyholders can remit premiums at LIC Branch Offices and Satellite Offices through
Cash or Cheque, as well as by using card swiping machine available at selected branches.
In addition, offline premium payments through cash or cheque can be made at Premium
Collection Centers operated by eligible Agents, Development Officers, and Senior Business
Associates (SBAs). Entities like IDBI Bank, Axis Bank, City Union Bank, Suvidha Infoserve,
MP Online, APT Online and CSC are also authorized to accept premium.
LIC operates a centralized 24x7 Call Center, accessible at 022-68276827, to provide
continuous support to its policyholders. Assistance is available in eight regional
languages namely Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Tamil and Telugu in
addition to English and Hindi, ensuring inclusive customer service.
LIC's Service related information is also available through SMS. Customers can send an
SMS in the format LICHELP<POLICYNO> to mobile no. 9222492224, upon which an LIC
official from the Customer Zone will contact them and assist in addressing their service
requirements. Additionally, customers can avail LIC services through WhatsApp at
8976862090. LIC's Customer Zones serve as a single point of contact for customer support
and grievance resolutions. With 74 Customer Zones operating across India from 8:00 a.m. to
8:00 p.m., LIC ensures timely assistance and effective resolution of customer queries and
service requests.
To strengthen customer authentication and prevent fraud, LIC has integrated with
various repositories. These integrations help reduce turnaround time and enable efficient
service delivery. LIC continues to enhance customer engagement and provide a seamless
service experience, through various digital engagement and initiatives.
LIC has established a robust and customer friendly feedback and complaint resolution
mechanism for its policyholders. Policyholders can conveniently lodge and track their
complaints online. Complaints registered through the Insurance Regulatory and Development
Authority of India (IRDAI)'s Grievance Management System, Bima Bharosa' are
seamlessly integrated with LIC's Complaint Management System.
The Corporation has designated Grievance Redressal Officers (GROs) at the Branch,
Divisional, Zonal and Central Office levels to address policyholder's concerns/grievances
effectively. The details of GROs are readily available on LIC's official website.
Policyholders can meet the respective GROs in person every Monday between 2:30 p.m. to
4:30 p.m., without prior appointment and on other working days with prior appointment.
LIC continuously strives to enhance customer engagement and deliver a superior service
experience to its policyholders at every touchpoint.
(B) Claims Related Performance:
Effective Customer service plays a vital role in retaining Clients, fostering long term
relationship, and enhancing the Corporation's reputation. By leveraging technology, your
Corporation continuously strives to enhance the trust and ensure that policyholders feel
supported throughout their journey with the Corporation. Your Corporation continuously
engages in communication with the policyholders by providing timely updates, addressing
queries and concerns with empathy and professionalism, and offering personalized
interactions to deliver seamless and responsive service.
During the financial year 2025-26, the Corporation has settled 253.91 lakh claims
amounting to Rs.3,12,770.86 Crore (including Individual, Micro Insurance and Pension &
Group Schemes). Notably, 100% of these payments were made through digital mode primarily
via NEFT.
A detailed summary of benefits paid to the policyholders is provided in the Management
Discussion and Analysis at Page no. 204 of this Annual Report.
8. Information Technology:
i. Customer Digital Services Ecosystem
Enhancing customer convenience and expanding digital access remained a key focus area
during FY 2025-26. As customer expectations increasingly shift towards seamless,
self-service, and anytime-anywhere engagement, LIC further strengthened its digital
servicing ecosystem through the launch and expansion of multiple technology-enabled
platforms.
A significant milestone during the year was the launch of the MyLIC App, which has
emerged as a comprehensive digital servicing platform offering a wide range of
policyholder services, including premium payments, loan servicing, loan repayments and
revival, AutoPay management, profile and KYC updates, policy document downloads, online
purchase journeys, family and policy addition facilities, and personalized customer
dashboards. Nearly 95% of customer journey volumes have already been enabled through the
platform, reflecting substantial progress in the Corporation's digital servicing
transformation journey.
The platform witnessed strong customer adoption, recording more than 19.4 lakh
downloads across Android and iOS platforms and average daily login volumes of
approximately 75,000 users. Customer response has remained encouraging, with the
application securing a rating of 4.7 on the Google Play Store based on over 70,000 user
reviews. Customer access channels were further strengthened through the introduction of
WhatsApp-based premium collection services, while technology-enabled outreach initiatives
were leveraged to improve customer engagement and policy persistency.
The growing acceptance of alternative servicing channels is reflected in the fact that
nearly 80.10% of renewal premium transactions during FY 2025-26 were collected through
digital and non-digital channels outside LIC branches. These initiatives are supporting
the creation of a more accessible, responsive, and customer-centric digital ecosystem
while reducing dependence on physical servicing channels.
ii. Sales & Field Force Digital Enablement
Strengthening the productivity and effectiveness of LIC's extensive distribution
network remains central to the Corporation's growth strategy. During FY 2025-26,
significant investments were made towards enhancing digital capabilities available to
agents, supervisory personnels, and sales management teams.
The launch of the Super Sales Saathi App marked an important step in this direction by
providing integrated digital enablement to approximately 14 lakh agents, around 47,000
supervisory personnels, and nearly 8,000 hierarchy users. The platform offers business
intelligence dashboards, lead management capabilities, campaign management tools,
incentive monitoring, MDRT tracking, digital marketing support, micro-sites, and Team 360
dashboards aimed at improving sales productivity and strengthening customer engagement.
Digital onboarding capabilities were further strengthened through Nav-ANANDA, a
technology-enabled platform facilitating paperless and customer-friendly onboarding of new
business through Aadhaar-based e-KYC integration. The platform crossed 23 lakh policies
during FY 2025-26, registering a growth of more than 50% over the previous year. Notably,
the number of policies sourced through the platform during the year exceeded the total
policy issuance of any individual private life insurer during the same period,
demonstrating the scale and effectiveness of LIC's digital onboarding ecosystem.
The Corporation also strengthened its MarTech capabilities through data-driven customer
engagement initiatives. Approximately 70 crore communications were delivered during the
year, covering nearly 30 crore outreach instances and achieving around 69% open/read rates
and nearly 80% delivery success rates. The platform presently supports 13 customer
campaigns and 152 agent-focused campaigns across multiple communication channels, enabling
targeted outreach for renewal reminders, AutoPay registration, maturity servicing, revival
initiatives, and reinvestment opportunities. These initiatives are enhancing distribution
effectiveness, strengthening customer engagement, and supporting scalable business growth
through technology-enabled sales processes.
iii. Smart Branch Transformation
Improving branch efficiency and modernizing service delivery channels remain important
components of LIC's broader digital transformation agenda. To support this objective, the
Corporation commenced pilot implementation of the Digital Branch Portal during FY 2025-26.
The initiative is designed to transform branch operations through digitized workflows,
centralized service management, enhanced visibility, and streamlined customer servicing
processes. Key foundational capabilities implemented include Employee Single Sign-On
(SSO), automated user provisioning, advanced access controls, SLA-based employee
dashboards, and integrated customer service dashboards.
Several customer-centric servicing capabilities have also been operationalized through
the platform, including NEFT updates without cheque submission, Aadhaar-based address
updates, mobile and email validation, and one-click servicing journeys. These initiatives
are reducing manual intervention, improving turnaround times, and enabling a more
efficient and responsive branch operating environment.
The Digital Branch Portal represents an important step towards creating a
technology-enabled branch ecosystem capable of delivering superior service experiences
while enhancing operational efficiency.
iv. Data Lake and Analytics
Data is increasingly emerging as a strategic asset for driving business growth,
improving customer engagement, and enabling informed decision-making. In line with this
vision, LIC has undertaken enterprise-scale modernization through its Enterprise Data
Lakehouse initiative.
The initiative is aimed at creating an integrated data and analytics ecosystem capable
of consolidating information from diverse business systems and enabling enterprise-wide
analytical capabilities. Key deliverables developed during the year include Customer 360
and Agent 360 analytical frameworks, intelligent product recommendation capabilities,
renewal campaign enablement, and Artificial Intelligence (AI)/Machine Learning (ML)-based
analytical reports such as "Agents Like Me".
By enabling a unified view of customers, agents, and business operations, the
initiative is strengthening data-driven decision-making across the Corporation. These
capabilities are supporting improved customer engagement, targeted business interventions,
enhanced productivity monitoring, and more effective strategic planning.
v. Artificial Intelligence, Machine Learning & Intelligent Automation
Emerging technologies such as AI, ML and intelligent automation are increasingly
playing a critical role in enhancing operational efficiency, customer experience, and
service delivery capabilities. LIC is leveraging these technologies across multiple
business functions to improve scalability, responsiveness, and process effectiveness.
AI and ML-enabled automation solutions are currently being utilized across Claims
Operations and Office Services functions for automating repetitive processes, improving
operational monitoring, and enabling intelligent anomaly detection. Building upon the
success of these initiatives, the capability is being extended to Policy Servicing and
Marketing functions.
Al-enabled voice communication systems have been implemented for maturity claim
intimations and NEFT registration related communications, facilitating proactive customer
outreach and improved servicing efficiency. The solution is also being extended to premium
payment reminder communications. An AI-based Proposal Form Data Extraction solution is
under implementation to improve proposal processing accuracy, reduce manual intervention,
and accelerate onboarding timelines. Additionally, an AI-driven Email Analytics platform
is being operationalized to support intelligent classification and prioritization of
customer communications and grievance handling.
Advanced digital verification mechanisms based on facial matching, liveness detection,
and UIDAI-based authentication have also been deployed to strengthen security and trust in
digital transactions. Further, co-browsing capabilities have been introduced to provide
real-time assistance to customers navigating digital servicing journeys.
vi. Process Digitization & Paperless Operations
Simplification of business processes and reduction of manual dependencies remain key
priorities in LIC's digital transformation journey. During FY 2025-26, several initiatives
were undertaken to digitize customer-facing and backoffice processes, thereby improving
efficiency, transparency, and service delivery.
Straight Through Processing (STP) was implemented for NEFT payments, enabling automated
processing of 2,83,037 cases during the year. Automation of bank reconciliation processes
further strengthened operational controls and improved processing efficiency.
Aadhaar-based data extraction capabilities were also leveraged for Direct Benefit Transfer
schemes covering 8,44,347 pension policies.
Customer-facing process transformation initiatives included online loan against policy
services and the launch of Prabalan', an online revival portal designed to
facilitate digital revival of eligible lapsed policies. The online loan facility
facilitated settlement of 8266 number of loan requests in a span of 45 days since its
enablement.
These initiatives are contributing towards faster processing, improved customer
convenience, enhanced transparency, and continued progress towards paperless operations.
vii. IT Infrastructure Modernization
A robust and scalable technology infrastructure remains fundamental to supporting LIC's
growing digital ecosystem and expanding business requirements. During FY 2025-26,
significant investments were made towards strengthening core infrastructure capabilities
across computing, storage, networking, and data centre environments.
A major milestone during the year was the operationalization of MeghRath', the
Corporation's private cloud platform, with more than 840 active virtual machines
supporting enterprise applications and digital services. Infrastructure modernization
efforts also included augmentation of data centre capabilities, enhancement of network
infrastructure, and deployment of enterprise-wide Patch and Vulnerability Management
solutions.
Database Activity Monitoring (DAM) capabilities were implemented to strengthen
infrastructure governance and operational reliability. These efforts contributed towards
achieving 100% network uptime across Data Centres and an overall network uptime of 99.5%
during FY 2025-26.
The strengthened infrastructure foundation is enhancing scalability, resilience, and
service availability while providing a robust platform for future technology innovation.
viii. Information & Cyber Security
As digital adoption expands and cyber threats continue to evolve globally,
strengthening cyber resilience and protecting customer information remain strategic
priorities for the Corporation. During FY 2025-26, multiple initiatives were undertaken to
enhance security governance, threat detection capabilities, and protection of critical
information assets.
A comprehensive Identity Governance and Administration (IGA) solution was implemented
to strengthen enterprise-wide access management and governance controls. Significant
progress was also achieved in protecting sensitive customer information through Aadhaar
Data Masking, resulting in masking of over 14.03 crore Aadhaar numbers. Additional
measures included implementation of Data Classification (DC) and Data Loss Prevention
(DLP) solutions, deployment of Endpoint Detection and Response (EDR) capabilities across
Windows and Linux environments, and strengthening of database security through Database
Activity Monitoring (DAM).
Cyber defence capabilities were further enhanced through implementation of an
integrated Threat Detection and Incident Response (TDIR) framework comprising Security
Information and Event Management (SIEM), Security Orchestration, Automation and Response
(SOAR), User and Entity Behaviour Analytics (UEBA), Network Detection and Response (NDR),
Packet Capture (PCAP), Cyber Threat Intelligence (CTI), Cyber Threat Hunting (CTH), and
Endpoint Detection and Response (EDR) technologies. In parallel, Network Security Tools
(NST) including Network Access Control (NAC), Secure Socket Layer Orchestrator (SSLO), Web
Application Firewall (WAF), Server Load Balancer (SLB), Mobile Device Management (MDM),
and Cloud Access Security Broker (CASB) were implemented to strengthen enterprise security
architecture.
These initiatives have significantly enhanced the Corporation's capability to prevent,
detect, respond to, and mitigate cyber threats while strengthening data protection,
regulatory compliance, customer trust, and operational resilience
By undertaking the various activities towards strengthening the digital footprint &
applications to push digital policy issuance under the directions of the Board of
Directors, Corporation aims to transition from a traditional life insurer to a
tech-enabled financial solutions provider and take LIC to the next era.
9. Human Resource:
As on March 31, 2026, the Corporation has a total of 84,565 employees on roll which
includes 20,404 female employees (constituting 24.12% of total employees). The details are
as under:
Particulars |
Male |
Female |
Total |
Class I |
21,148 |
6,634 |
27,782 |
Class II |
16,839 |
1,848 |
18,687 |
Class III |
25,554 |
11,665 |
37,219 |
Class IV |
620 |
257 |
877 |
Total |
64,161 |
20,404 |
84,565 |
Prevention of Sexual Harassment of women at the workplace:
The Corporation remains firmly committed to maintaining a safe, inclusive, and
respectful work environment. In accordance with the provisions of the Sexual Harassment of
Women at Work Place (Prevention, Prohibition and Redressal) Act 2013, the Corporation has
implemented a range of initiatives designed to enhance the status of women and support
their economic and professional empowerment.
Women officers and employees have made significant contributions across all levels of
LIC, playing an integral role in the Corporation's sustained growth and success. To ensure
a safe and respectful workplace, the Corporation has constituted Internal Complaints
Committee at the Central Office, Zonal Offices, and Divisional Offices to provide all
reasonable assistance to the aggrieved employees.
These committees function in accordance with the statutory framework of the Act,
ensuring prompt and fair redressal of complaints, if any. In addition to grievance
redressal, the Committees also conduct regular awareness and sensitization programs to
educate employees and foster a culture of dignity, mutual respect, and inclusion in the
workplace. The summary of complaints as at March 31,2026 are as under:
Number of complaints pending at the beginning of the year |
02 |
Number of complaints received during the year |
16 |
Total Number of complaints |
18 |
Number of complaints disposed during the year |
13 |
Number of complaints pending at the end of the year |
05* |
*As on the date of this Report, all the pending complaints were closed
10. Internal Audit and Inspection Framework:
Internal Audit:
The Corporation's Internal Audit function is overseen by the Internal Audit Department
at the Central Office ("CO"), Mumbai. Thirteen Audit Centres across the country
conduct audits under the supervision and monitoring of the Central Office. In addition,
the CO Audit Department also coordinates and conducts audits of various departments within
the Central Office.
To enhance professionalism and objectivity in the audit process, the Corporation
introduced a revised audit approach from the FY 2022-23, under which one-third of the
Divisional Offices and their corresponding Branch Offices, including P&GS units, are
audited annually by Chartered Accountant ("CA") firms. The Audit by CA Firms is
conducted on rotational basis, ensuring that all units are covered at least once in a
three-year cycle. This practice continued in FY 2025-26.
Audit exercises across units are carried out using department-specific audit
questionnaires, which are updated annually to incorporate the latest circulars, revised
guidelines, policy changes, and operational developments. These questionnaires also
include checks related to Internal Financial Controls ("IFC") for each
Corporation level, i.e., Branch, Division, Zone, and Central Office.
Key audit findings are regularly shared with the respective functional heads at the
Central Office, who issue corrective instructions to operational units and implement
systemic control improvements, wherever necessary. During FY 2025-26, the Corporation
conducted audit relating to Internal Financial Control (IFC), and Information System (IS).
The findings of these audits were discussed with the Statutory Auditors and subsequently
placed before the Audit Committee for review and guidance.
Additionally, under the Corporation's Fraud Monitoring Framework, all fraud cases
involving amounts exceeding Rs.1 crore are reported to the Risk Management Committee of
the Board ("RMCB") through the Central Fraud Monitoring Committee and the
Committee of Executives for Risk Management (CERM).
Internal Inspection:
The Corporation has in place a Board-approved Inspection Policy, which mandates that
every office in India including Satellite Offices, Branch Offices, Divisional Offices,
Zonal Offices, and the Central Office is inspected at least once a year by officers of the
Inspection Department.
This inspection mechanism serves as a critical tool for identifying, reporting, and
rectifying systemic lapses, and plays an important role in maintaining operational
efficiency, compliance, and accountability across all levels of the Corporation.
During the year under review, inspection of all offices were completed by March 16,
2026.
In addition to individual office assessments, common irregularities identified during
the inspection process were consolidated and shared with the Heads of Departments at the
Central Office, to enable systemic improvements and implementation of preventive measures
across the Corporation.
The Corporation continues to strengthen its inspection and monitoring processes to
uphold transparency, governance standards, and service quality across its extensive
network of offices.
11. Internal Financial Controls:
The Corporation has established adequate and effective internal financial controls
which is operating effectively for ensuring the accuracy and completeness of the
accounting records relevant to the preparation and presentation of the financial
statements.
The Corporation's internal financial control over financial reporting is a structured
process designed to provide reasonable assurance regarding the reliability of financial
reporting and preparation of financial statements for stakeholders, in accordance with
Generally Accepted Accounting Principles (GAAP). The Corporation's internal control
framework includes a set of policies and procedures that
pertain to the maintenance of records that, in reasonable detail, accurately and
fairly reflects the transactions and dispositions of the assets of the Corporation;
provide reasonable assurance that transactions are recorded as necessary to
permit preparation of financial statements in accordance with generally accepted
accounting principles, and that receipts and expenditures of the Corporation are being
made only in accordance with authorizations of management and Directors of the
Corporation; and
provides reasonable assurance regarding prevention or timely detection of
unauthorized acquisition, use, or disposition of the Corporation's assets that could have
a material effect on the financial statements.
12. Awards & Recognitions:
The Corporation has received several awards and accolades during the year 2025-26
across diverse areas, including recognition as one of the Most Trusted Brands of India,
excellence in Digital and Social Media Strategies, Corporate Communication Excellence in
the Insurance Sector, Best use of Channels and Mediums. Corporation has also been honoured
for Best PR/ Marketing Campaign for spreading Life Insurance, Excellence in Agency
Distribution, Excellence in Claims Service, and recognition as Smart Insurer and Leading
Life Insurer (Large). Further, the Corporation received accolades in the areas of National
PSU Leadership & Governance Excellence, among others. These recognitions underscore
the Corporation's unwavering commitment to excellence, innovation, and strengthening
stakeholder trust. Some of the key awards & recognitions received during the year are
as follows:
Awards & Recognitions:
LIC is recognized as Most Trusted Brands of India Award by Marksmen Daily
Awarded in 2 categories at 3rd Great India Corporate Communication
leaders summit by Transformance
Great Indian Organization-Digital and Social Media Strategy
Great Indian Organization-Corporate Communication Excellence in the Insurance
Sector;
Awarded at Pitch BFSI Marketing Summit & Award 2025 by Exchange4media for
Best Use of Channels & Mediums (for Best Media Interaction TV, Print, Radio, Outdoor,
PR, Direct Marketing and Digital);
Awarded for Best CTV Campaign for Customer Acquisition -2025 Award by Agency
Reporter;
LIC awarded at Most Impactful Campaign Award by Quoraverse;
Awarded in three categories by CMO Asia:
Best PR/Marketing Campaign for spreading Life Insurance
Excellence in Agency Distribution
Excellence in Claims Service
Awarded Dhanam Life Insurer of the Year 2025 by Dhanam Business Media;
Awarded Smart Insurer in Life Insurance (Large) for the year 2025 by ET Now;
Awarded India's leading Life Insurance Company (Large) Award by Dun &
Bradstreet;
Awarded National PSU Leadership & Governance Excellence Award by Times
Aspire Unicom Network Pvt. Ltd.;
Forbes recognized Life Insurance Corporation of India as one of the World's Best
Employers 2025;
Times Strategic Solutions Ltd. through ET Edge BFSI Best Brands 2026 recognized
LIC as one of the Best BFSI Brands 2026 under Category Life Insurance Brands
Brand Ranking:
S. No. |
Ranking |
Brief Details |
Source |
1 |
1st |
Trusted Brand 2025 ( One of the Top 5 Insurance Life Services) |
Reader's Digest Trusted Brand, Sept 2025 |
2 |
2nd |
India's Largest Companies |
Fortune 500 India |
3 |
4th |
Most Valuable Indian Brand |
Brand Finance 2025 |
4 |
6th |
India's Most Profitable Companies 2025 |
Business Today (Bt500) |
5 |
8th |
Strongest Indian Brand |
Brand Finance 2025 |
6 |
10th |
Most Valuable Indian Brands 2025 |
Kantar Brandz |
7 |
169th |
Top 500 most valuable Global Brands (Last year 2024-25 Rank 177th) |
Brand Finance 2026 |
13. Subsidiaries and Associate Companies:
As on March 31, 2026, the Corporation has three wholly owned subsidiary companies, four
subsidiary companies and six associate companies. The Corporation does not have any
material subsidiary. There were no entities that became or ceased to be subsidiaries or
associates of the Corporation during the year. The brief details about business of the
wholly owned subsidiaries, subsidiaries and associates are as under:
S. No. Name of the entity |
Nature of entity |
Business activity |
% of shares held by the LIC |
1 LIC Cards Services Limited ("LICCSL") |
1 Wholly owned subsidiary |
LIC CSL markets and distributes Credit Cards of Channel Partner Banks
(IDBI Bank; Axis Bank; IDFC First Bank) to the Policyholders, Employees and Agents of the
Corporation and the general public. |
100% |
|
|
They have co-branded with Axis Bank and IDBI Bank for issue of gift
cards. The Company has also entered into an Agreement with M/s Pluxee India Private
Limited for issuing co-branded Meal Cards to employees of LIC and proposes to extend the
similar arrangements to the other Public Sector Undertakings and Banks. |
|
2 LIC Pension Fund Limited ("LICPFL") |
1 Wholly owned subsidiary |
LIC PFL carries on the business of Pension Fund Management for pension
fund schemes as regulated by the Pension Fund Regulatory and Development Authority
(PFRDA). |
100% |
3 Life Insurance Corporation (Singapore) Pte. Ltd. ("LIC
Singapore") |
2 Wholly owned subsidiary |
LIC Singapore is engaged in the business of life insurance. |
100% |
4 Life Insurance Corporation (International) B.S.C. (c) ("LIC
Bahrain") |
3 Subsidiary |
LIC Bahrain is engaged in the business of life insurance in Bahrain
and GCC countries. |
99.66% |
5 Life Insurance Corporation (Lanka) Limited ("LIC Lanka") |
3 Subsidiary |
LIC Lanka is engaged in the business of life insurance. |
97.22% |
6 Life Insurance Corporation (Nepal) Ltd. ("LIC Nepal") |
3 Subsidiary |
LIC Nepal is engaged in the business of life insurance. |
55% |
7 Life Insurance Corporation (LIC) of Bangladesh Limited ("LIC
Bangladesh") |
3 Subsidiary |
LIC Bangladesh is engaged in the business of, among other things, life
insurance services by carrying out life and supplementary health coverage, providing
accident benefit and pension insurance business under individual and group schemes and all
kinds of guarantee and indemnity business. |
83.33% |
8 LIC Mutual Fund Trustee Private Limited ("LICMF Trustee") |
4 Associate |
LICMF Trustee functions as the Trustee Company to LIC Mutual Fund. |
49% |
9 LIC Mutual Fund Asset Management Limited ("LICMF Asset
Management") |
4 Associate |
LICMF Asset Management acts as Investment Managers for schemes of LIC
Mutual fund. |
49.87% |
10 LIC Housing Finance Limited ("LICHFL") |
4 Associate |
LICHFL is engaged in the business of providing long term finance to
any person or persons, company or corporation, society or association and, in particular,
to holders of policies issued by LIC of India, to construct or purchase a house or flat
for residential purpose, and also provides long term finance to persons engaged in the
business of construction of houses or flats for residential purpose to be sold by them by
way of hire purchase or on deferred payment or other similar basis. |
45.24% |
11 LIC HFL Asset Management Company Limited ("LICHFL AMC") |
4 Associate |
LICHFL AMC manages Alternative Investment Fund (AIF) / Venture Capital
Fund (VCF) as investment manager. |
5.38% |
12 IDBI Bank Limited ("IDBI Bank") |
4 Associate |
IDBI Bank is engaged in the business of banking in all forms within
and outside India. |
49.24% |
13 IDBI Trusteeship Services Limited ("ITSL") |
4 Associate |
ITSL provides a wide spectrum of trusteeship services to corporates.
ITSL also extends the monitoring facility of listed pledged shares for loan against
shares, escrow and facilitate agency services. |
29.84% |
1 1ndian wholly owned subsidiary companies; 2foreign wholly owned
subsidiary company; 3foreign subsidiary companies and 4Indian
associate companies
The Corporation also operates directly through its branch offices in Fiji (Suva and
Lautoka), Mauritius (Port Louis) and United Kingdom (Watford). The LIC Branch situated in
United Kingdom (Watford) has ceased to sell new policies w.e.f., June 21,2024 and
currently is in run off mode whereas LIC (Singapore) Pte. Ltd, has ceased to sell new
policies and is in run off mode w.e.f. October 01,2025.
The Branch Office of the Corporation situated at International Financial Service Centre
(IFSC) in GIFT City, Gandhinagar, Gujarat, commenced operations on February 27, 2026
Bifurcation of Funds:
Section 24 of the LIC Act, 1956, mandates the Corporation to maintain separate funds
for participating and non-participating policyholders and Section 28 of the LIC Act, 1956,
stipulates the maintenance of these funds, outlines the allocation of surpluses as
follows:
i. Participating Policyholders Fund: 90% or a higher percentage of surplus is to be
allocated or reserved, for the participating policyholders, with the remaining surplus
going to the members; and
ii. Non-Participating Policyholders Fund: 100% of the surplus is allocated or reserved
for the members.
The above provisions were made effective for the funds of the Corporation in India.
However, in the three overseas branches (Fiji, Mauritius and United Kingdom), a single
policyholders fund is maintained, and the surplus distribution between policyholders and
shareholders is set as per local laws of the respective countries, in terms of applicable
provisions of LIC Act, 1956.
In accordance with the provisions of Listing Regulations, the Board of the Corporation
has approved a policy for determining the materiality of subsidiaries, both within India
and outside India. These policies can be accessed on the Corporation's website, and the
link of these policies are available in Annexure l' at Page no. 235 of this Annual
Report.
Details regarding financial position and performance of the Corporation's wholly owned
subsidiaries, subsidiary companies and associate companies is available in the Annual
Report.
14. LIC Golden Jubilee Foundation (LIC GJF):
LIC Golden Jubilee Foundation ("LIC GJF" or "Foundation"), as the
name suggests, was established in 2006 to commemorate LIC's Golden Jubilee. The Foundation
serves as the key vehicle through which LIC undertakes its community development
initiatives and is registered with the Charity Commissioner under Bombay Public Trust Act
1950.
The objectives of the Foundation are Relief of Poverty and Distress, Advancement of
Education, Medical Relief and Advancement of any other object of General Public Utility.
LIC GJF primarily supports capital-intensive projects aimed at infrastructural
development, such as construction of School classrooms, hostel buildings, hospital wards,
medical equipment, ambulances, school buses, solar panels, as well as assistance during
natural calamity etc..
The Foundation has consistently contributed towards critical healthcare needs,
including treatment of children affected with cancer, bone marrow transplant, pediatric
heart surgeries, and cochlear implant surgeries for economically disadvantaged patients.
During 2025-26, among various initiatives, financial assistance for procuring medical
equipment was extended to reputed charitable and government hospitals across cities such
as Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Thiruvananthapuram, Bhubaneswar,
Ghaziabad, Hubli, Nagpur, Asansol, Gorakhpur and in the state of Gujarat, largely for
cancer treatment. As at March 31,2026, LIC GJF has disbursed over Rs.266 crores across
1045 projects nationwide.
The Foundation also administers the LIC Golden Jubilee Scholarship Scheme wherein
Scholarships are awarded to meritorious students from economically weaker sections of the
society, to provide them opportunities for higher education. During 2025-26, scholarship
amounting to Rs.24.65 crore were disbursed to 23,106 students. Since inception, 41,776
students have benefited from the scheme, with total scholarship disbursements reaching
Rs.105.27 Crore. Overall, the Foundation's total disbursement towards charitable
activities stands at approximately Rs.375 crore as on March 31, 2026. Through its
sustained efforts and commitment, LIC GJF continues to expand its reach to make a
meaningful impact on communities across the Country.
OTHER STATUTORY DISCLOSURES
15. Board of Directors and Key Managerial Personnel/Key Management Persons
("KMP"):
As on the date of this report, the Corporation's Board comprises of Eight (8) Directors
viz., One (1) Chief Executive Officer & Managing Director; One (1) Government Nominee
Director; Three (3) Managing Directors; Three (3) Independent Directors.
The composition of the Board reflects a balanced mix of executive and non-executive
directors, in line with the LIC Act, 1956 read with rules and regulations made thereunder,
the Listing Regulations and IRDAI (Corporate Governance for Insurers) Regulations, 2024
(to the extent applicable), except the following:
> Upon completion of the term of Smt. Anjuly Chib Duggal, Independent Director on
January 28, 2026, the Corporation does not satisfy the criteria laid down under Regulation
17 (1)(a) of the SEBI Listing Regulations which stipulates that Board of Directors of the
top 1000 listed entities shall have at least one Independent woman Director.
> Upon completion of second term of two independent directors on April 28, 2026, the
Corporation does not satisfy the criteria laid down under Regulation 17(1)(b) of the SEBI
Listing Regulations which stipulates that if the Corporation does not have a regular
non-executive Chairperson, half of the Board shall comprise of independent directors.
The Corporation vide its letters dated January 29, 2026 and April 29, 2026, had sought
exemption from Securities and Exchange Board of India ("SEBI") from strict
enforcement of SEBI Listing Regulations including any provision of Act(s), Rule(s),
regulation(s) under which the listed entity is established or is governed by under
Regulation 102 of SEBI Listing Regulations.
SEBI vide its letters dated February 13, 2026 and May 01,2026, had granted exemptions
to the Corporation from strict enforcement of proviso of Regulation 17(1)(a) and
Regulation 17(1)(b) of the SEBI Listing Regulations for a period of six months w.e.f.,
January 29, 2026 and April 29, 2026 respectively. Your Corporation is taking necessary
steps to comply with the provisions of Regulation 17(1)(a) and 17(1)(b) of the SEBI
Listing Regulations at the earliest, in both letter and spirit.
The Policy for Directors' Qualification, Nomination, Appointment, Remuneration,
Evaluation and Board Diversity (Directors' Policy) which outlines the appointment
criteria, roles, responsibilities, and evaluation mechanism of the Board is hosted on the
website of the Corporation. A link to this policy is provided in Annexure I' at Page
no. 235 of this Annual Report.
A) Changes in Board Composition:
> Appointment of Directors:
(i) Shri Ramakrishnan Chander (DIN: 11331783): The Government of India, vide their
notification dated December 01, 2025, has appointed Shri Ramakrishnan Chander as Managing
Director of the Corporation with effect from the date of assumption of charge of office
and upto the date of his superannuation (i.e., September 30, 2027) or until further
orders, whichever is earlier. Shri Ramakrishnan Chander took charge as Managing Director
of the Corporation on December 01,2025.
The members of the Corporation have approved the appointment of Shri Ramakrishnan
Chander through postal ballot on May 17, 2026.
(ii) Ms. Shalini Pandit (DIN 07780142): The Government of India, vide their
notification dated December 03,
2025, has nominated Ms. Shalini Pandit as Government Nominee Director of the
Corporation with immediate effect and until further orders, in place of Dr. Parshant Kumar
Goyal.
The members of the Corporation have approved the appointment of Ms. Shalini Pandit
through postal ballot notice of the Corporation on May 17, 2026.
(iii) Shri Mahalingam G (DIN: 09660723): Based on the recommendation of the Nomination
and Remuneration Committee, the Board of Director of the Corporation in its meeting held
on January 28, 2026, has reappointed Shri Mahalingam G as Independent Director for one
further term of 6 (Six) months commencing from January 29, 2026 up to July 28, 2026.
The members of the Corporation have approved the re-appointment of Shri Mahalingam G
through postal ballot on May 17, 2026.
(iv) Dr. V.S. Parthasarthy (DIN: 00125299): Based on the recommendation of the
Nomination and Remuneration Committee, the Board of Director of the Corporation in its
meeting held on January 28, 2026, has re-appointed Dr. V.S. Parthasarthy as Independent
Director for one further term of 6 (Six) months commencing from January 29, 2026 up to
July 28, 2026.
The members of the Corporation have approved the re-appointment of Dr. V.S.
Parthasarthy through postal ballot on May 17, 2026.
(v) Shri Sanjay Lohiya (DIN: 07151125): The Government of India, vide their
notification dated May 13, 2026, has nominated Shri Sanjay Lohiya as Government Nominee
Director of the Corporation with immediate effect and until further orders, in place of
Ms. Shalini Pandit. The Board of the Corporation took note of the same.
The necessary resolution for appointment of Shri Sanjay Lohiya as Government Nominee
Director of the Corporation along with his brief profile has been included in the notice
of the 5th Annual General Meeting, for formal approval of the members.
> Cessation of Directors:
Government Nominee Director
(i) Dr. Parshant Kumar Goyal (DIN: 08652921): The Government of India, vide their
notification dated
December 03, 2025, has nominated Ms. Shalini Pandit as Government Nominee Director of
the Corporation in place of Dr. Parshant Kumar Goyal with immediate effect.
(ii) Ms. Shalini Pandit (DIN 07780142): The Government of India, vide their
notification dated May 13,
2026, has nominated Shri Sanjay Lohiya as Government Nominee Director of the
Corporation in place of
Ms. Shalini Pandit with immediate effect.
The Board acknowledges the valuable contributions made by Dr. Parshant Kumar Goyal
& Ms. Shalini Pandit, during their tenure and places its deep appreciation for their
guidance, support with their expertise and perspective.
Whole Time Director
(i) Shri Sat Pal Bhanoo (DIN: 10482731): Shri Sat Pal Bhanoo ceased to hold office as
Managing Director of the Corporation, with effect from December 31, 2025, upon his
superannuation, in terms of Government of India's Notification dated July 19, 2023.
The Board acknowledges the valuable contributions made by Shri Sat Pal Bhanoo, during
his tenure and places its deep appreciation for his leadership, vision, diligence and
commitment to the Corporation.
Independent Director
(i) Smt. Anjuly Chib Duggal (DIN: 05264033): Smt. Anjuly Chib Duggal ceased to hold the
position of Independent Director of the Corporation upon completion of her term on January
28, 2026.
(ii) Shri Raj Kamal (DIN: 07653591): Shri Raj Kamal ceased to hold the position of
Independent Director of the Corporation upon completion of his term on January 28, 2026.
(iii) Shri Muthu Raju Paravasa Raju Vijay Kumar (DIN: 05170323): Shri Muthu Raju
Paravasa Raju Vijay Kumar ceased to hold the position of Independent Director of the
Corporation upon completion of his term on January 28, 2026.
(iv) Shri Vinod Kumar Verma (DIN: 09309031): Shri Vinod Kumar Verma ceased to hold the
position of Independent Director of the Corporation upon completion of his term on April
28, 2026.
(v) Dr. Ranjan Sharma (DIN: 09573799): Dr. Ranjan Sharma ceased to hold the position of
Independent Director of the Corporation upon completion of his term on April 28, 2026.
The Board acknowledges the valuable contributions made by Smt. Anjuly Chib Duggal, Shri
Muthu Raju Paravasa Raju Vijay Kumar, Shri Raj Kamal, Dr. Ranjan Sharma and Shri Vinod
Kumar Verma during their tenure and places its appreciation for their insights and
commitments which were critical for the Corporation and for the quality of work reflecting
the collective effort put in. The Board wishes them continued success in all their
endeavours.
Pursuant to the SEBI Listing Regulation, the Certificate from M/s S.N.
Ananthasubramanian & Co., Company Secretaries (Firm's Registration No. P1991MH040400),
confirms that none of the Directors of the Corporation are debarred or disqualified from
being appointed or continuing as Director on the Board by the Securities and Exchange
Board of India ("SEBI"), Ministry of Corporate Affairs ("MCA") or any
such other Statutory Authority. The Certificate is attached as Annexure-F of the Corporate
Governance Report.
B) Independent Directors:
Your Corporation has received declarations from all the Independent Directors
confirming that they meet the Criteria of Independence' as laid down under Section
4(3) of the LIC Act, 1956 read with the rules and regulations made thereunder.
The Board is of the opinion that all the Independent Directors fulfill the conditions
relating to their status as Independent Director as specified under Section 4(3) of the
LIC Act, 1956 read with the rules and regulations made thereunder and applicable
provisions of the SEBI Listing Regulations and are independent of the management.
The composition of Board during FY 2025-26, is given in the Corporate Governance Report
which is placed separately and forms part of the Annual Report.
C) Key Managerial Personnel/Key Management Persons ("KMP") and changes, if
any
Pursuant to the provisions of IRDAI (Corporate Governance for Insurers) Regulations,
2024 read with circular issued thereunder and Listing Regulations, the following senior
management personnel of the Corporation were holding positions of KMPs as on March
31,2026:
S. No. |
Name of KMP |
Designation |
1 |
Shri R Doraiswamy |
Chief Executive Officer & Managing Director |
2 |
Shri Dinesh Pant |
Managing Director |
3 |
Shri Ratnakar Patnaik |
Managing Director |
4 |
Shri Ramakrishnan Chander |
Managing Director |
5 |
Shri Sunil Agrawal |
Chief Financial Officer* |
6 |
Shri Krishna Kumar Sukumaran Nair |
Executive Director (Corp.Gov./GJF/Reg.Comp.) & Chief Compliance
Officer |
7 |
Shri Ajay Kumar Srivastava |
Appointed Actuary & Executive Director (Actuarial) |
8 |
Shri Shatmanyu Shrivastava |
Executive Director (ERM) & Chief Risk Officer |
9 |
Shri Arindam Das Gupta |
Executive Director (Investment Front Office) & Chief Investment
Officer |
10 |
Shri Anshul Kumar Singh |
Company Secretary & Compliance Officer |
*On June 24, 2026, Chief Financial Officer has tendered his resignation and will cease
to be KMP w.e.f. July 14, 2026.
The Corporation, has approved the following changes in Key Managerial Personnel
positions of the Corporation on the recommendation of Nomination & Remuneration
Committee from the last Board report to this Board report:
S. No. |
Name of KMP |
Designation |
Reasons for changes |
1 |
Shri Ramakrishnan Chander |
Managing Director |
Appointed as Managing Director w.e.f. December 01, 2025. |
|
|
|
Ceased to hold position of Executive Director (Investment Front
Office) & Chief Investment Officer (KMP) upon his elevation as Managing Director
w.e.f. December 01, 2025. |
2 |
Shri Krishna Kumar Sukumaran Nair |
Executive Director (Corp. Gov./GJF/Reg.Comp.) & Chief Compliance
Officer |
Ceased to hold position of Executive Director (Corp.
Gov./GJF/Reg.Comp.) & Chief Compliance Officer upon his superannuation on May 31,2026 |
3 |
Shri Arindam Das Gupta |
Executive Director (Investment Front Office) & Chief Investment
Officer |
Appointed as Chief Investment Officer w.e.f. December 05, 2025. |
4 |
Shri Jayasimhan Madabhushi Matam Tirumala |
Executive Director (Board & Secretarial/Regulatory Compliance)
& Chief Compliance Officer |
Appointed as Chief Compliance Officer w.e.f. June 24, 2026. |
Performance Evaluation of the Board:
Pursuant to the provisions of the LIC Act, 1956, read with the rules and regulations
made thereunder, the SEBI Listing Regulations 2015, and the IRDAI (Corporate Governance
for Insurers) Regulations, 2024 along with the applicable circulars issued thereunder, the
Board conducted its annual performance evaluation, covering the Board as a whole, its
Committees, individual Directors, and the Chairperson of the Board.
Independent Directors reviewed the performance of non-Independent Directors, the
overall functioning of the Board, and the effectiveness of the Chairperson of the Board.
They also assessed the quality, quantity, and timeliness of information shared between the
Corporation's Management and the Board.
The performance evaluation process was conducted through a dedicated iOS-based
application developed to administer structured questionnaires for assessing the
effectiveness of the Board, its Committees, individual Directors, and the Chairperson of
the Board. These questionnaires were designed in alignment with the broad evaluation
parameters outlined in the guidance notes issued by SEBI and the Institute of Company
Secretaries of India (ICSI).
The evaluation of the Board encompassed key areas such as the fulfilment of its roles
and responsibilities, strategic oversight, quality of decision-making, and adherence to
governance standards. Individual Directors were assessed on their level of engagement in
meetings, quality of contributions, ability to provide strategic guidance, and commitment
to upholding the Corporation's values and governance framework. The evaluation of
Committees focused on their composition, clarity of roles, independence, and overall
effectiveness in supporting the functioning of Board. The evaluation of Chairperson of the
Board, covered the general criteria applicable to all Directors, along with specific
aspects such as leadership effectiveness, facilitation of constructive Board discussions,
and the timely resolution of issues raised by the Directors.
Fit and Proper' criteria:
Pursuant to the provisions of IRDAI (Corporate Governance for Insurers) Regulations,
2024, read with circular issued thereunder, the Directors of insurer are required to meet
the Fit and Proper' criteria prescribed by IRDAI. Accordingly, all Directors of the
Corporation have confirmed their compliance with the fit and proper' criteria/norms
as stipulated in the said regulations issued by the IRDAI.
Directors & Officers Liability Insurance:
Pursuant to Regulation 25(10) of the Listing Regulations, the Corporation has taken
Directors & Officers liability Insurance for all its Directors and Members of the
Senior Management Team for such quantum and risks as determined by the Board, from time to
time.
Succession Planning:
In terms of the Board approved policy on succession planning, the Nomination &
Remuneration Committee of the Board oversees matters relating to succession planning of
KMPs, Senior Management Personnel and other key executives of the Corporation. The NRC
also recommends the appointment of Independent Directors to fill vacancies on the Board.
Meetings of the Board and its Committees, attendance and constitution of various
Committees:
The details of meetings of the Board and its Committees held during the year, including
the attendance of Directors and the composition of various Committees, are set out in the
Corporate Governance Report. The said report is presented separately and forms an integral
part of this Annual Report.
Remuneration Policy:
Pursuant to the provisions of Section 19B of LIC Act, 1956, the Board has approved the
Directors' policy with includes remuneration policy as recommended by the NRC of the
Board. The Policy is available on the Corporation's website, and the link to the policy is
provided in Annexure l' at Page no. 235 of this Annual Report.
Further, details relating to the remuneration of the Directors, including Whole-time
Directors, are disclosed in the Corporate Governance report, which is presented separately
and forms an integral part of this Annual report.
Secretarial Standards:
Your Corporation is obliged to comply with Secretarial Standards issued by the
Institute of Company Secretaries of India (ICSI) in terms of provisions contained under
Life Insurance Corporation General Rules, 1956.
16. Corporate Governance:
Your Corporation regards its stakeholders as integral partners in its journey towards
sustained success and remains firmly committed to creating long-term value to them.
Recognizing robust corporate governance as cornerstone of stakeholder trust, the
Corporation consistently upholds its responsibilities across all levels of the
organization. It ensures that its business operations are firmly aligned with the highest
standards of governance, transparency and ethical conduct.
In order to strengthen accountability and foster continuous stakeholders' engagement,
the Corporation follows well-established corporate governance practices supported by
standard operating procedures and function-specific manuals that guide day-today
operations and ensure uniformity and consistency across the organisation.
Governance is further reinforced through various Board level committees, which provide
strategic oversight, safeguard shareholder interests, enhance brand equity, and contribute
to a constructive and performance oriented organizational environment.
Through these concerted efforts, the Corporation endeavours to uphold stakeholder
trust, support sustainable growth, and maintain its position as a responsible, resilient
and forward-looking organisation.
Corporate Governance Report:
In compliance with the Listing Regulations, a Report on the Corporate Governance
framework of the Corporation, along with Certificate from Auditors confirming compliance
with the conditions of Corporate Governance, is annexed as Annexure E to Corporate
Governance Report, which forms part of the Annual Report.
17. Related Party Transactions:
During the year, your Corporation has entered into transactions with related parties in
the ordinary course of business. The details of such related party transactions were
placed before the Audit Committee from time to time for its approval. Suitable
disclosures, as required under applicable Accounting Standards, have been made in the
notes to the Financial Statements.
Pursuant to the Listing Regulations, the members of the Corporation, at the 4th
Annual General Meeting, approved the material related party transactions proposed to be
entered into by the Corporation during the FY 2025-26 and upto the date of 5th
AGM. The Board of Directors has formulated a policy on materiality of Related Party
Transactions and on dealing with Related Party Transactions, in accordance with the
provisions of the LIC Act, 1956 and the Listing Regulations. The updated Policy, as
approved by the Board from time to time, is available on the Corporation's website, and
the link of policy is provided in Annexure l' on Page no. 235 of this Annual Report.
The disclosure on Related Party Transactions, prepared in accordance with applicable
accounting standards and Regulation 23(9) of the Listing Regulations for the half year
ended September 30, 2025 and March 31, 2026, has been submitted to the Stock Exchanges and
are also published on the Corporation's website.
18. Indian Accounting Standards (Ind AS) Implementation:
The Corporation has prepared and submitted Ind AS compliant Proforma Financial
Statements (PFS) for FY 2023-24 and FY 2024-25 to Insurance Regulatory and Development
Authority of India ("IRDAI").
IRDAI notified Insurance Regulatory and Development Authority of India (Actuarial,
Finance and Investment Functions of Insurers), (Amendment) Regulations, 2026 dated 30th
March, 2026, making implementation of Ind AS effective from April 01,2026. In accordance
with the regulatory framework, the Corporation had applied for one-year forbearance for
Ind AS implementation to IRDAI which has been granted by the Regulator.
In line with regulatory requirements, the Corporation is making steady progress towards
implementation of Ind AS.
19. Particulars of Investment in Terms of Section 27A of Insurance Act, 1938:
Pursuant to the provisions of Section 27A of the Insurance Act, 1938, the Corporation's
investments as at March 31, 2026, are mentioned at Page no. 361 of the Annual Report and
the investments made in the infrastructure and social sector for the financial year
2025-26 are mentioned at Page no. 362 of the Annual Report.
20. Consolidated Financial Statements:
In accordance with Section 24B of the LIC Act, 1956 read with rules and regulations
made there under and SEBI Listing Regulations, 2015, the Corporation has prepared its
Consolidated Financial Statements (CFS), which include the financials of its subsidiaries
and associate companies. The CFS have been prepared in compliance with the provisions of
Insurance Regulatory and Development Authority of India (Actuarial, Finance and Investment
Functions of Insurers) Regulations, 2024, and the relevant circulars issued thereafter
from time to time. The CFS also adhere to the applicable Accounting Standards, i.e. AS 21:
Consolidated Financial Statements and AS23: Accounting for Investments in Associates in
CFS issued by Institute of Chartered Accountants of India (ICAI). The CFS forms an
integral part of this Annual report.
21. Management Report:
Pursuant to the provisions of Schedule II - Financial Functions of the Insurance
Regulatory and Development Authority of India (Actuarial, Finance and Investment Functions
of Insurers) Regulations, 2024, the Management Report is placed separately and forms an
integral part of this Annual Report.
22. Statutory Auditors:
M/s. V. Sankar Aiyar & Co., Chartered Accountants (Firm Registration Number
109208W) and M/s. Mukund M Chitale & Co., Chartered Accountants (Firm Registration
Number 106655W) are the Corporation's Auditors as per the applicable provisions of the LIC
Act 1956.
The Members at the 4th AGM of the Corporation held on August 26, 2025
inter-alia had appointed M/s. Mukund M Chitale & Co. Chartered Accountants, (Firm
Registration Number 106655W) as one of the Corporation's Auditors for a period of five
years till the conclusion of the 9th AGM of the Corporation to be held in the
calender year 2030, in terms of applicable provisions of the LIC Act 1956.
23. Statutory Auditors' Report:
The Statutory Auditors' Report (including annexure thereof) submitted to the Members
does not contain any qualification, reservation, adverse remark or disclaimer, hence do
not call for any further comments' u/s 24C(1)(f) of the LIC Act, 1956. There were no
reportable frauds identified by the Statutory Auditors during the FY2025-26.
24. Secretarial Auditors' Report:
Pursuant to Regulation 24A of the Listing Regulations, the members of the Corporation
at the 4th AGM had appointed M/s S.N. Ananthasubramanian & Co., Company
Secretaries, as the Secretarial Auditor of the Corporation for a term of five consecutive
years, commenced from conclusion of 4th AGM and continuing till the conclusion
of the 9th AGM of the Corporation to be held in the calendar year 2030. The
Auditor has not made any qualification, reservation or adverse remark or disclaimer in the
report for FY 2025-26. The detailed report on Secretarial Audit of the Corporation for FY
2025-26 is annexed as Annexure D' to Corporate Governance Report and forms an
integral part of this Annual Report.
25. Certificate from Chief Compliance Officer in terms of IRDAI (Corporate Governance
for Insurers) Regulations, 2024:
A Compliance Certificate, for complying with IRDAI (Corporate Governance for Insurers)
Regulations, 2024, submitted by the Chief Compliance Officer & Executive Director
(Board & Secretarial/ Regulatory Compliance) under the IRDAI (Corporate Governance for
Insurers) Regulations 2024, is annexed and forms part of the Corporate Governance Report
as Annexure C' to this report.
26. Management Discussion and Analysis Report:
Management Discussion and Analysis (MD&A) Report for the year under review as
stipulated under Regulation 34 of the Listing Regulation, is presented in a separate
section, which forms an integral part of this Annual Report.
27. Business Responsibility & Sustainability Report:
Regulation 34(2)(f) of the Listing Regulation mandates the inclusion of Business
Responsibility & Sustainability Report (BRSR) as part of the Annual Report for Top
1000 listed entities based on market capitalization (calculated as on 31st
December of every financial year) at BSE and NSE.
Accordingly, BRSR along with the report of Independent Assurance provider, M/s. Rama K
Gupta & Co., Chartered Accountant, is placed separately and forms an integral part of
this Annual Report.
28. Material Events, Changes and Commitments Affecting Financial Position of the
Corporation
There have been no material events, changes and commitments, affecting the financial
position of the Corporation, which have occurred from the end of the financial year to
which the Balance Sheet relates and the date of this report.
However, during the financial year 2025-26 the Significant Accounting Policy for
Standalone Financial Statements of the Corporation has been amended inter-alia,
includes material revision regarding Recognition of Investment Income through amortization
of premium or discount over the remaining period of holding period until Maturity.
29. Significant and Material Orders Passed by Regulators or Courts or Tribunals
Impacting the Going Concern Status and Operations of the Corporation:
During FY 2025-26, no significant or material orders were passed by any Court or
Tribunal that would impact the going concern status or operations of the Corporation.
A civil litigation matter, along with connected issues, is currently sub judice before
the Hon'ble Supreme Court of India in Writ Petition (Civil) No. 366 of 2022. Although the
matter is non-quantifiable in financial terms, it has been deemed material and was
accordingly disclosed in the Red Herring Prospectus dated April 2022. As on the date of
this Report, the matter remains pending and is yet to be heard by the Hon'ble Supreme
Court of India.
30. IRDAI License:
The Insurance Regulatory and Development Authority of India (IRDAI) has renewed the
annual registration of the Corporation to continue the Life Insurance Business for the FY
2026-27.
31. Directors' Responsibility Statement:
In terms of Section 24C (2) of LIC Act, 1956 and other applicable provisions, your
Directors confirm that;
a. in the preparation of the annual accounts for the year ended March 31,2026, the
requirements mentioned under Section 24B of the LIC Act, 1956 and applicable Accounting
Standards have been followed along with proper explanation relating to material
departures;
b. they have selected such accounting policies and applied them consistently and made
judgments and estimates that are reasonable and prudent so as to give a true and fair view
of the state of affairs of the Corporation as on March 31,2026 and of the profit of the
Corporation for the year ended on that date;
c. they have taken proper and sufficient care for the maintenance of adequate
accounting records in accordance with the provisions of the LIC Act, 1956 for safeguarding
the assets of the Corporation and for preventing and detecting fraud and other
irregularities;
d. they have prepared the accounts for the current financial year ended March 31,2026
on a going concern basis;
e. the vigilance administration referred under Section 8(1)(h) of the Central Vigilance
Commission Act, 2003 is in operation in the Corporation under the superintendence of the
Central Vigilance Commission and in addition they have laid down internal financial
controls to be followed by the Corporation and that such internal financial controls are
adequate and were operating effectively; and
f. they have devised proper systems to ensure compliance with the provisions of all
applicable laws and that such systems were adequate and operating effectively.
32. Vigil Mechanism/ Whistle Blower Policy:
The Corporation is committed to conduct its affairs in a fair, transparent, ethical
manner, guided by the highest standards of professionalism and integrity. The Corporation
has developed a strong culture that encourages stakeholders to raise concerns about
unethical and unfair practices, misconduct, or violation of legal and regulatory
provisions without fear of reprisal, discrimination, or victimization.
To facilitate vigilance related reporting, Corporation has introduced an online
complaint portal named "Satarkata Shikayat Dwar", accessible under the Customer
Services tab of Corporation's website at www.licindia.in. All vigilance related
complaints can be registered and tracked through the portal.
LIC has a well-established vigil mechanism for Directors and employees for
adequate safeguard against victimization of Directors and employees or any other person
who report genuine concerns. It has a policy for prevention, detection and investigation
of frauds and protection of whistle-blowers (The Whistle-blower policy). It encourages
employees and various stakeholders to bring to its notice any issue involving
compromise/violation of ethical norms, legal or regulatory provisions, actual or suspected
fraud etc without any fear of reprisal, discrimination, harassment or victimization of any
kind. All whistle-blower complaints and concerns are reviewed on quarterly basis by the
Audit Committee of the Board, which also oversees the functioning and effectiveness of the
mechanism.
To enhance efficiency and transparency in disciplinary processes, LIC has
developed and implemented the UDIT Module (Upgraded Disciplinary Workflow through
Integration of Technology). This digital initiative aims to reduce turnaround time in
disposal of disciplinary and vigilance cases. The Corporation is also in the process of
integrating the UDIT module with HRMS (Human Resource Management System) to further
improve operational efficiency.
During the review period, no person was denied access to the Audit Committee.
The Whistle-Blower Policy is hosted on the Corporation's website. The link to the
policy is provided in Annexure l' at Page no. 235 of this Annual Report.
33. Board Policies:
The details of the policies approved and adopted by the Board of Directors of the
Corporation as mandated under the LIC Act, 1956 and the SEBI Listing Regulations are
annexed as Annexure l' to this report.
34. Investor Relations:
The Corporation places the highest value on its relationships with customers and
stakeholders. Committed to transparency, it strives to ensure that all stakeholders have
access to complete and timely information to accurately assess the Corporation's
performance and future potential. To support this, the Corporation regularly disseminates
updates on its operations, financials and key initiatives. The Corporation's official
website, (www.licindia.in) serves as a comprehensive repository of information,
offering stakeholders convenient access to a wide range of resources. It provides detailed
insights into the Corporation's strategy, operational and financial performance, along
with the latest press releases. Financial results are published on quarterly basis and are
made available on the website for both the current and previous years.
Following each results announcement, the Investor Relations team conducts earnings
calls, with investor presentations, transcripts, and recordings subsequently uploaded on
the website for wider access. Additionally, Senior Management regularly participates in
equity conferences organized by leading securities firms, thereby reinforcing the
Corporation's commitment to continuous and meaningful engagement with the investor
community.
35. Acknowledgements and Appreciations:
The Directors express their sincere thanks to the Hon'ble Parliamentary Committees
which visited its offices, the Hon'ble Union Finance Minister, Hon'ble Union Minister of
State for Finance (Expenditure, Banking and Insurance), Department of Financial Services,
Ministry of Finance, Government of India (GOI), for their valuable support, guidance and
co-operation on various issues.
The Directors are deeply grateful to the Insurance Regulatory and Development Authority
of India (IRDAI), Securities and Exchange Board of India (SEBI), Reserve Bank of India
(RBI) and other government and regulatory authorities for their continued co-operation,
support and guidance.
The Directors also take this opportunity to place on record their sincere appreciation
to the valued Policyholders and Shareholders for their continued trust and patronage.
Further, the Directors express their gratitude for the advice, guidance and support
received from time to time, from the Auditors, and Statutory Authorities.
Lastly, the Directors place on record their deep appreciation for the contribution of
all Employees, Agents, Corporate Agents and Brokers, Bancassurance Partners, Re-insurers,
Bankers and the Registrar and Share Transfer Agent. Their dedication, professionalism, and
commitment have been instrumental in enabling the Corporation to maintain its leadership
position in the insurance industry.
For and on behalf of the Board of Directors |
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(R Doraiswamy) |
(Dinesh Pant) |
(Dr. V.S. Parthasarthy) |
Chief Executive Officer & Managing Director |
Managing Director |
Independent Director |
(DIN: 10358884) |
(DIN:11134993) |
(DIN: 00125299) |
Date: June 24, 2026 |
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Place: Mumbai |
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